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AF-KL法国航空荷兰皇家航空国外联系方式

AF-KL法国航空(荷兰皇家航空)全球服务联系方式057/074

1.      AF-KL法荷航

2.      IATA代码:AF/KL 国际民航代码:AFR/KLM

查货网站:https://afklcargo.com/WW/en/local/app/tnt/trackntrace.jsp

简介:AFKL目前已经合并成一个公司称为法荷航。AF-KL

另外两家都是天合联盟的会员,也就是说有任何问题都可以直接联系天合联盟的国外办事处。

 

France(法国)

Call center opening hours (Paris-Amsterdam local time):
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM and Saturday 
from 8:00 AM to 8:00 PM 
Telephone

§  France and Monaco(法国和摩纳哥)
- from the country: 3272 (€0.34/min, tax included)
- from abroad: +33 1 58 68 68 68

§  Overseas France (except Polynesia)(不在法国本区)
- from the country: 0 825 864 864 (€0.15/min, tax included)
- from abroad: +33 1 58 68 68 68

§  To contact customer service(联系客服)
Tel: 0970 809 789 (toll-free number)

Telephone and call center opening hours (Paris-Amsterdam local time):
Andorra  安道尔共和国
Tel: +34 91375 3096
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM
and Saturday from 8:00 AM to 8:00 PM 
Austria  澳大利亚
Tel: +43 179 576 066
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Belgium:  比利时
Tel: +32 (0)2 620 0076 
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Czech Republic 捷克
Tel: 800 100 370
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Denmark  丹麦
Tel: +45 3515 8035
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Finland 芬兰
Tel: +358 969379770
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Germany 德国
Tel: +49 (0) 69 867 98 106
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Hungary 匈牙利
Tel: +06 80 180 537
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Ireland:冰岛
Tel: +353 015 339 812
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Italy/San Marino 意大利
Tel: +39 02 3859 1097
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Kazakhstan:哈萨克斯坦
Tel: +7 727 345 8095
- French and English: available 24/7
- Russian: Monday to Friday from 8:00 AM to 4:00 PM 
Luxembourg:卢生堡
Tel: + 352 34 20 80 80 88
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Netherlands 荷兰
Tel: +33 1 58 68 68 68
- French and English: available 24/7
- Dutch: Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 
8:00 PM and Sunday from 9:00 AM to 5:00 PM
Norway 挪威
Tel: +47 23 500 110
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Poland :波兰
Tel: +33 1 58 68 68 68
- French and English: available 24/7 
Portugal:葡萄牙
Tel: +351 21060 8038
- French and English: available 24/7
- Portugeuse: Monday to Friday from 8:00 AM to 6:00 PM 
Romania:罗马尼亚
Tel: +40 0 800 07 03 77
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Russia:俄罗斯
Tel: (+ 7) 499 922 39 36, Moscow
Tel: (+ 7) 812 336 29 17, Saint Petersburg
- French and English: available 24/7
- Russian: Monday to Friday from 8:00 AM to 4:00 PM 
Slovenia:斯洛文尼亚
Tel: +386 1 242 84 03
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Spain:西班牙
Tel: +34 91375 3096
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Sweden:瑞典
Tel: +46 (0)8519 93093
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Switzerland:瑞士
Tel: +41 (0)22 567 5192
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
United Kingdom:英国
Tel: +44 0113 39 68 022
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Ukraine:乌克兰
Tel: (+380) 44 496 35 77
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM

 

 

Israel:以色列

Tel: + 972 180 944 1800
Opening hours:
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM

 

窗体顶端

窗体底端

Metropolitan France, Monaco and Overseas France

Call center opening hours (Paris-Amsterdam local time):
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM and Saturday 
from 8:00 AM to 8:00 PM 
Telephone

  • France and Monaco
    - from the country: 3272 (€0.34/min, tax included)
    - from abroad: +33 1 58 68 68 68
  • Overseas France (except Polynesia)
    - from the country: 0 825 864 864 (€0.15/min, tax included)
    - from abroad: +33 1 58 68 68 68
  • To contact customer service
    Tel: 0970 809 789 (toll-free number)


Address:
Flying Blue
F-94 852 Ivry- sur-Seine Cedex
France

Contact us by e-mail

Europe

Telephone and call center opening hours (Paris-Amsterdam local time):
Andorra
Tel: +34 91375 3096
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM
and Saturday from 8:00 AM to 8:00 PM 
Austria
Tel: +43 179 576 066
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Belgium:
Tel: +32 (0)2 620 0076 
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Czech Republic 
Tel: 800 100 370
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Denmark 
Tel: +45 3515 8035
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Finland
Tel: +358 969379770
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Germany
Tel: +49 (0) 69 867 98 106
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Hungary
Tel: +06 80 180 537
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Ireland
Tel: +353 015 339 812
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Italy/San Marino
Tel: +39 02 3859 1097
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Kazakhstan
Tel: +7 727 345 8095
- French and English: available 24/7
- Russian: Monday to Friday from 8:00 AM to 4:00 PM 
Luxembourg:
Tel: + 352 34 20 80 80 88
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Netherlands
Tel: +33 1 58 68 68 68
- French and English: available 24/7
- Dutch: Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 
8:00 PM and Sunday from 9:00 AM to 5:00 PM
Norway
Tel: +47 23 500 110
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Poland 
Tel: +33 1 58 68 68 68
- French and English: available 24/7 
Portugal
Tel: +351 21060 8038
- French and English: available 24/7
- Portugeuse: Monday to Friday from 8:00 AM to 6:00 PM 
Romania
Tel: +40 0 800 07 03 77
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Russia
Tel: (+ 7) 499 922 39 36, Moscow
Tel: (+ 7) 812 336 29 17, Saint Petersburg
- French and English: available 24/7
- Russian: Monday to Friday from 8:00 AM to 4:00 PM 
Slovenia
Tel: +386 1 242 84 03
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Spain
Tel: +34 91375 3096
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Sweden
Tel: +46 (0)8519 93093
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Switzerland
Tel: +41 (0)22 567 5192
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
United Kingdom
Tel: +44 0113 39 68 022
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Ukraine
Tel: (+380) 44 496 35 77
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM

Contact us by e-mail

Israel

Tel: + 972 180 944 1800
Opening hours:
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Address:
Flying Blue
F-94 852 Ivry-sur-Seine Cedex 
France

Contact us by e-mail

Africa and the Middle East(非洲及中东)窗体顶端

窗体底端

Metropolitan France, Monaco and Overseas France

Call center opening hours (Paris-Amsterdam local time):
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM and Saturday 
from 8:00 AM to 8:00 PM 
Telephone

  • France and Monaco
    - from the country: 3272 (€0.34/min, tax included)
    - from abroad: +33 1 58 68 68 68
  • Overseas France (except Polynesia)
    - from the country: 0 825 864 864 (€0.15/min, tax included)
    - from abroad: +33 1 58 68 68 68
  • To contact customer service
    Tel: 0970 809 789 (toll-free number)


Address:
Flying Blue
F-94 852 Ivry- sur-Seine Cedex
France

Contact us by e-mail

Europe

Telephone and call center opening hours (Paris-Amsterdam local time):
Andorra
Tel: +34 91375 3096
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM
and Saturday from 8:00 AM to 8:00 PM 
Austria
Tel: +43 179 576 066
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Belgium:
Tel: +32 (0)2 620 0076 
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Czech Republic 
Tel: 800 100 370
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Denmark 
Tel: +45 3515 8035
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Finland
Tel: +358 969379770
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Germany
Tel: +49 (0) 69 867 98 106
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Hungary
Tel: +06 80 180 537
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Ireland
Tel: +353 015 339 812
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Italy/San Marino
Tel: +39 02 3859 1097
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Kazakhstan
Tel: +7 727 345 8095
- French and English: available 24/7
- Russian: Monday to Friday from 8:00 AM to 4:00 PM 
Luxembourg:
Tel: + 352 34 20 80 80 88
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Netherlands
Tel: +33 1 58 68 68 68
- French and English: available 24/7
- Dutch: Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 
8:00 PM and Sunday from 9:00 AM to 5:00 PM
Norway
Tel: +47 23 500 110
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Poland 
Tel: +33 1 58 68 68 68
- French and English: available 24/7 
Portugal
Tel: +351 21060 8038
- French and English: available 24/7
- Portugeuse: Monday to Friday from 8:00 AM to 6:00 PM 
Romania
Tel: +40 0 800 07 03 77
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Russia
Tel: (+ 7) 499 922 39 36, Moscow
Tel: (+ 7) 812 336 29 17, Saint Petersburg
- French and English: available 24/7
- Russian: Monday to Friday from 8:00 AM to 4:00 PM 
Slovenia
Tel: +386 1 242 84 03
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Spain
Tel: +34 91375 3096
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Sweden
Tel: +46 (0)8519 93093
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Switzerland
Tel: +41 (0)22 567 5192
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
United Kingdom
Tel: +44 0113 39 68 022
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM 
Ukraine
Tel: (+380) 44 496 35 77
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM

Contact us by e-mail

Israel

Tel: + 972 180 944 1800
Opening hours:
- French and English: available 24/7
- Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
and Saturday from 8:00 AM to 8:00 PM
Address:
Flying Blue
F-94 852 Ivry-sur-Seine Cedex 
France

Contact us by e-mail

 

  • Burundi, Ethiopia, Kenya, Malawi, Mozambique, Rwanda, Sudan, Tanzania, Uganda, Zambia 布隆迪、埃塞俄比亚、肯尼亚、马拉维、莫桑比克、卢旺达、苏丹、坦桑尼亚、乌干达、赞比亚
    Tel: +254 (0) 20 3274767 
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • Egypt 埃及
    Tel: +202 2598 1001
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • Ghana加纳
    Tel: +233 (0) 242 42 6001
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • Jordan约旦
    Tel: +962 (6) 51 00 760
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • Kuwait科威特
    Tel: 00965 22279376
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • Lebanon黎巴嫩
    Tel: +961 (1) 977 988
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • Morocco摩洛哥
    Tel: 08 902 0 18 18
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • Nigeria尼日利亚
    Tel: +234 (0)1 277 8080
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • Oman阿曼
    Tel: +968 24 566 897
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • South Africa南非
    Tel: 0800 222 305
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

  • United Arab Emirates阿联酋
    Tel: 800 4555
    - French and English: available 24/7
    - Other languages: Monday to Friday from 8:00 AM to 9:00 PM 
    and Saturday from 8:00 AM to 8:00 PM

 

Americas美洲

Call center telephone and opening hours (Rio local time):

  • Argentina阿根廷
    Tel: (+54) 1153 542 344
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Bermuda – Canada – United States百慕大-加拿大-美国
    - from the country: +1 800 375 8723
    - from abroad: +1 519 772 3570
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Brazil巴西
    Tel: (+55) 115 582 6528
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Chile智利
    - from the country: 229 38 11 75 (cost of a local call)
    - from abroad: +1 519 772 3570
    Monday to Saturday: 10:00 AM to 11:00 PM
    Sunday: 11:00 AM to 8:00 PM

 

  • Colombia哥伦比亚
    - from the country: 01 800 012 75 87
    - from abroad: +1 519 772 3570
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Ecuador厄瓜多尔
    - from the country: +1 800 359 4642
    - from abroad: +1 519 772 3570
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Mexico墨西哥
    Tel: (+52) 5547387048
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Panama巴拿马
    Tel: +507 833 92 69
    Monday to Friday: 8:00 AM to 9:00 PM
    Saturday: 8:00 AM to 8:00 PM
    Sunday: 9:00 AM to 5:00 PM

 

  • Peru秘鲁
    Tel: 0 800 52 440
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Uruguay乌拉圭
    - from the country: 00040190577
    - from abroad: +1 519 772 3570
    Monday to Friday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Venezuela委内瑞拉
    Tel: +58 212 335 89 50 
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

  • Other countries in Central and South America其他国家在中美洲和南美洲
    Tel: +1 519 772 3570
    Monday to Saturday: 8:00 AM to 9:00 PM
    Sunday: 10:00 AM to 6:00 PM

 

Asia 亚洲

Hong Kong, Mainland China and Taiwan香港、中国内地和台湾
Call center telephone number and opening hours (Guangzhou local time)

  • Hong Kong
    Tel: (+852) 2501 9488
    Monday to Friday: 9:00 AM to 6:00 PM
  • Mainland China
    - from the country: 4008 808 909
    - from abroad: (+852) 2501 9488
    Monday to Saturday: 9:00 AM to 6:00 PM
  • Taiwan
    Tel: (+ 886) 277 07 47 07
    Monday to Friday: 9:00 AM to 6:00 PM


Japan, Southeast Asia and South Korea日本、东南亚和韩国
Call center telephone number and opening hours (local time)

  • Indonesia印度尼西亚
    - from the country: (021) 522 7525 (toll-free number)
    - from abroad: +61 2 8223 9851
    Monday to Saturday: 8:00 AM to 5:00 PM 
    Sunday: 8:00 AM to 3:00 PM 
    (Jakarta local time)
  • Japan日本
    - from the country: (03) 5767 6010
    - from abroad: +61 2 8223 9851
    Monday to Friday: 8:00 AM to 5:00 PM
    Saturday: 8:00 AM to 7:00 PM
    Sunday: 9:00 AM to 5:00 PM
    (Tokyo local time)
  • Malaysia马来西亚
    - from the country: (03) 6207 4021
    - from abroad: +61 (0)2 8223 9851
    Monday to Saturday: 8:00 AM to 6:00 PM
    Sunday: 7:00 AM to 4:00 PM
    (Kuala Lumpur local time)
  • Philippines菲律宾
    - from the country: 1 800 1441 0275 (toll-free number)
    - from abroad: +61 (0)2 8223 9851
    Monday to Saturday: 8:00 AM to 6:00 PM
    Sunday: 8:00 AM to 4:00 PM
    (Manila local time)
  • Singapore新加坡
    - from the country: 6622 1097 
    - from abroad: +61 (0)2 8223 9851 
    Monday to Saturday: 8:00 AM to 6:00 PM 
    Sunday: 8:00 AM to 4:00 PM 
    (Singapore local time)
  • South Korea韩国
    - from the country: 02 3483 1231
    - from abroad: +61 2 8223 9851
    Monday to Saturday: 8:00 AM to 7:00 PM 
    Sunday: 8:00 AM to 5:00 PM 
    (Seoul local time)
  • Thailand泰国
    - from the country: 00 1 800 441 2734 (toll-free number)
    - from abroad: +61 (0)2 8223 9851 
    Monday to Friday: 8:00 AM to 4:00 PM
    Saturday: 8:00 AM to 5:00 PM 
    Sunday: 7:00 AM to 3:00 PM
    (Bangkok local time)

 

Oceania大洋洲

Call center telephone number and opening hours:

  • Australia澳大利亚
    Tel: (02) 8223 9835
    Monday to Saturday: 8:00 AM to 6:00 PM 
    Sunday: 9:00 AM to 5:00 PM 
    (Sydney local time)
  • New Caledonia新喀里多尼亚
  • Tel: (+687) 41 48 49
    Monday to Saturday: 8:00 AM to 7:00 PM
    Sunday: 9:00 AM to 5:00 PM
    (Nouméa local time)
  • New Zealand:新西兰
    Tel: (09) 918 4408
    Monday to Saturday: 10:00 AM to 8:00 PM
    Sunday: 12:00 AM to 8:00 PM 
    (Auckland local time)
  • French Polynesia: 法属玻里尼西亚
    Tel: +689 40 47 47 48
    Monday to Friday: 10:00 AM to 8:00 PM
    Saturday to Sunday: 12:00 AM to 8:00 PM
    (Nouméa local time)

 

India / Nepal / Bangladesh / Sri Lanka / Maldives and Bhutan印度尼泊尔和孟加拉国/斯里兰卡/马尔代夫和不丹

Call center telephone and opening hours (Delhi local time):
- from the country: 1 800 1800 077 (toll free)
- from abroad: +91 124 272 3000
Monday to Saturday: 9:00 AM to 6:00 PM